Our Experience at Kitsch Mandi!
~ A beautiful lady walked into our stall. She loved our clothing collection and she decided to go for a change of clothing before she enjoys the rest of the Mandi. So from her denim shorts, she changed into our chic Ajrakh Skirt. 
:). She loved it and we loved her spontaneity!
~Another lovely lady walked into our stall and picked up one of the Jute Kalamkari Bag. We were going to pack the bag for her when she stopped us and told us not to waste extra packaging. It is a small gesture from her side but a great thought for us. This was not the first time we experienced this thoughtfulness from our customer, but every time this happens we feel extremely proud of having such wonderful people shopping with us. We use recyclable paper bags as packaging, however, responsible customers like her make Chanchal even more environment friendly.
~One of our customers asked us ~ So how do you compensate your artisans? Do they profit share with you?
Our answer to them was plain and simple – No we do not profit share. The reason behind this is simple ~ business goes through lot of ups and downs. There are good months and there are not so good months. We can’t have our artisans/weavers communities share the load of this. Our way of compensating is two pronged ~ invest in raw material and partial advance payment to the Artisans. This helps Artisans save their own money and not use it as working capital in our case. The time in production can be a few months in most of the Art creation so we make sure that our Artisans are not hit by this time gap.
As soon as their part is done ~ we make full payment of their creation, time and hard work. Even before the material goes through the second phase of work, our Artisans/Weavers are paid fully. Most of the Artisans/Weavers working with us are living in the hinterlands and this is their only income stream. So while we take the hit of fluctuations, our partners in work are kept away from the the second stage of Production (for instance apparel, bags & accessories making using fabric and other art forms etc), Marketing & Advertising and Sales. We respect them as Artists and we DO NOT believe in making them do what they do not want to do. Artisans & Weavers prefer doing what they enjoy and are great at, and we at Chanchal make sure that’s how it is kept.
Experiences like these show there is an increase in awareness level of people. And it’s a great feeling to have people who really care shopping with us. Thanks to you all for being such responsible customers and above all responsible citizens! We are indeed proud to have you all around! :)